1. Information We Collect

1.1 Information You Provide Directly

• Email address and login credentials (via secure authentication)

• Subscription and billing details (processed by third-party payment providers)

• Content you create or upload, such as chats, dashboards, documents, and connection configurations

1.2 Information Collected Automatically

• Technical and usage data (e.g. device type, browser, IP address)

• Usage patterns and activity logs, collected via analytics tools

1.3 Local Data Storage

• Uploaded datasets are processed and stored locally in your browser, unless explicitly shared

2. How We Use Your Information

We use your data to:

• Deliver and maintain the core functionalities of the product

• Analyze user behavior to improve usability and performance

• Respond to inquiries and provide customer support

• Send marketing communications (opt-out is always available)

• Ensure the security and integrity of the platform

3. Legal Basis for Processing (EU/EEA users)

If you are located in the EU/EEA, our processing is based on:

• Your consent (e.g. for marketing)

• Performance of a contract (e.g. providing the service)

• Legal obligations (e.g. compliance with tax law)

• Legitimate interests (e.g. improving our service)

4. Sharing Your Information

We share your personal data only with:

• Trusted third-party service providers (for authentication, payments, analytics)

• Legal or regulatory bodies, if required by law

• No sale or rental of your data, ever

We ensure that all third-party processors comply with adequate data protection standards (e.g. GDPR-compliant contracts).

5. Data Security

We store sensitive data on encrypted servers. Our infrastructure is designed with privacy and security by default, using industry best practices.

6. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling the purposes described above

• Meeting legal and contractual obligationsYou may request deletion at any time (see Section 7).

7. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

• General Data Protection Regulation (GDPR) — for users in the EU/EEA

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) — for users in California, USA

These rights may include:

• Accessing the personal data we hold about you

• Correcting or updating inaccurate data

• Requesting deletion of your personal data

• Restricting or objecting to data processing

• Receiving a copy of your data in portable format

• Opting out of the sale or sharing of personal information (California only)

To exercise these rights, please contact us at: hi@datoshi.ai

8. International Users

If you access our Services from outside the country of operation, note that your data may be processed and stored in jurisdictions that may have different data protection laws than your country. We take appropriate steps to ensure your privacy rights are respected globally.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated clearly. Continued use of the Services indicates your acceptance of the updated policy.

11. Contact

For questions or privacy-related concerns, contact us at: hi@datoshi.ai